Policies for Students
The Business Office will gladly cash a check between 8:30 a.m. and 3:30 p.m., Monday through Friday. There is a $10 charge for each check returned to Doane University payable by the individual who cashed the check. In addition, payment for returned checks must be settled within 48 hours or the County Attorney's Office will be contacted. Stopped payment requests for lost checks carry a $10 service charge.
Student bills are generated as needed. Questions regarding the billing process or payments to the student account should be directed to student accounts payable personnel in the Business Office.
Resident students are required to enroll in one of the board/meal plans offered by the college. We will attempt to accommodate special medically mandated diets if your physician provides us with a prescription for a specialized plan.
Refunds are not provided for missed meals. At the discretion of the director of food service and the Business Office, students may be supplied sack lunches and dinners if they are not able to dine during the posted cafeteria hours due to classes obligations.
Students on university-sponsored trips may receive stipends from their departments for missed meals.
Lost I.D. cards can be replaced by the Safety Office for $5. All students are required to have a current I.D. card.
A student is held responsible for damage to college property, and is either billed for the cost thereof, or the amount is deducted from the room deposit. Charges are assessed by the Residence Life Office. Any questions concerning the cause of the charge should be directed to that office.
A student is not eligible to attend classes until his/her registration has been approved by the Registrar and the Vice President for Finance and Administration.
University bills are due in full on or before the first day of class each term, unless a payment plan has been authorized by the Business Office at least two weeks prior.
Registration may be refused for any student whose previous term account is not in good order. No refund of charges will be made to any student suspended or dismissed from the college. Registration may be cancelled for any student who is delinquent in his/her payments.
A late fee will be added to all unpaid accounts in the event that amounts due and owed to the university are not paid in full when due. At the discretion of the administration of Doane University, a student may be suspended for non-payment of his/her debts. A transcript or diploma is not issued to a student who has failed to pay off any debts to Doane University. At the discretion of university administration, a transcript may be released for a currently enrolled student entering graduate or a professional school who has a balance on his/her account, provided the student is current with the payment plan.
All bills are due and payable the first day of class for each semester. In order to assist students in meeting college expenses, an installment plan through FACTS is available via WebAdvisor for a small semester or annual fee. Withdrawals from your checking or savings accounts are processed with no additional fees. If you choose to use a Visa, Discover, Mastercard, or American Express credit or debit card, and additional 2.75% convenience fee will be added.
If the financial aid package or the charges change, it is the student's responsibility to contact the Student Account Office to make adjustment to the payment plan. If a student who initially commits to Doane elects not to enroll at Doane, a complete refund is made of the money paid up to that time. No interest will be credited to this refund.
Registration constitutes a financial contractual agreement between Doane University and the enrollee.
If a student officially withdraws from the university prior to the official start of a term, all tuition and fees are refunded. After the term begins, a student who withdraws is refunded a portion of tuition and fees for all classes in which the student enrolled on or after census day. (Census day is listed on the college calendar as the last day for registration.) The amount of the refund and the manner in which it is calculated depends upon the student's status at Doane University.
Semester refunds (16 weeks) are determined by the number of days that have passed from the official beginning of a semester according to the following schedule:
- 0-Census day: 100%
- Post Census day-21 days: 50%
- 22-28 days: 25%
- 29-35 days: 10%
Term refunds (8 weeks) are determined by the number of days that have passed from the official beginning of the term according to the following schedule.
- 0-Census day: 100%
- Post Census day-15 days: 40%
- After 15 days: 0%
Tuition and fee refunds are generally based on the last documented date of attendance or the official withdrawal date. For a student who does not officially withdraw, the refund is generally based on the last date of class attendance, as determined by the college.
After census day, no refund is made unless a complete withdrawal occurs. Refunds are not made for a student dropping an overload, credits or classes, or a student dropping from full-time to part-time status. A student adding modules and credits after census day which result in an overload, is billed for these credits.
Room charges are not refundable after the first 10 days of class (census day). Refunds are not made for occasional absences from the dining room. Absences extending beyond one week due to illness or other recognized circumstances may receive consideration for an adjustment when approved by the Vice President for Finance and Administration.
In case of withdrawal from university, the costs for board are pro-rated according to the withdrawal policy in effect at that time.