Desktop and Laptop Support

Desktop and laptop support includes the setup, maintenance, repair, and replacement of all hardware and software used by the machines.

These machines are located in classrooms, conference rooms, and computer labs around campus.

These services are available to faculty, staff, and students on campus.

If support of service is needed, please contact Tiger Tech.


Self-Service Portal: helpdesk.doane.edu

Email: helpdesk@doane.edu

Phone: 402-826-8411

There is no charge for this service.

Policy Information:

For policy information, please visit http://www.doane.edu/faq/acceptable-use-policy


Service Levels:

Server uptime goal = 99.9%

Average response time is less than one second.